Your Claims ProcessYour claims system,
your guidelinesEIG's TechnologyEIG EXCLUSIVETHE RESULT- The most complete scope, on day one
- Accurate reserves from the first call
- An industry-leading policyholder experience
- 2x the capacity from your desk
Every claims firm says it has AI. Ours isn't licensed, white-labeled or bought off the shelf. We built it.
The EIG Inspection Platform runs first-contact video, HD field inspections and full-scope analysis behind every EIG claim, from adjusting to Option to Repair. Carriers see the loss sooner, settle it faster and get insureds home.
by EIG Technology
for adjusters
3,000 claims a year
Our platform is ours alone. That's the point.
We built the EIG Inspection Platform for our own adjusters. Competitors can hire adjusters, but they can't buy what our people work on.
Video at first contact
The insured walks us through the damage on a live video call during the first contact. Your desk gets eyes on the loss right away instead of waiting days.
How it works →HD field inspections
Our field adjusters capture HD video and HD photos and deliver a comprehensive report, so every reviewer sees the same evidence.
See a sample report →Scope only or full scope
Order just the scope your desk needs, or hand us the full claim analysis. Either way you get the same platform and the same quality standard.
Compare options →The whole claim, or just the part you need
Independent adjusting
Daily field and desk adjusting for residential, commercial, flood, marine and liability.
CAT response
Surge teams and mobile command centers deployed nationwide, running on the same platform as daily claims.
Inspections & estimating
Scope-only or full-scope inspections with HD video, HD photos and comprehensive reports.
EIG INSPECTION PLATFORM
Option to Repair
Offer insureds a warrantied repair by EIG Restoration: mitigation, interior and exterior.
EIG RESTORATION
Third-party administration
Intake to close: customer service, reporting, auditing and claims processing.
Training
Licensing classes and EIG certification for new and experienced adjusters.
Licensed adjusters in every state.
Daily or CAT: wherever your policyholders are, our national roster is already there. Hover over a state to see our adjuster count.
One partner from first call to final repair, connected by one platform
Option to Repair: one more way to keep your promise
When the claim is settled, your insured can choose to have EIG Restoration do the work. It's the same company and the same claim record, with no scope disputes passed between vendors.
Why carriers choose EIG.
Proprietary platform
Built and owned by EIG. No competitor can license it.
Nationwide capacity
Daily and CAT, with a national roster of 2,877 adjusters.
Repair built in
Option to Repair through EIG Restoration, warranty-backed.
Fits your systems
Assignments and reports flow to claims systems.
Do your best work on the best tools
Independent adjusters
Join the national roster for daily and CAT work on the EIG platform.
Join our roster →Field adjusters
Capture HD video, photos and reports on the EIG Inspection Platform.
Become an adjuster →Training & careers
Licensing classes, mentorship and staff roles across EIG.
Explore careers →Questions carriers ask
How is the EIG Inspection Platform different from other inspection tools?
It's proprietary to EIG, so it's built around our process, from first-contact video through repair.
Can we order a scope-only inspection without full adjusting?
Yes. Scope only gives your desk documented damage, HD media and measurements. Full scope adds the estimate and a coverage recommendation in one QA-reviewed report.
How does Option to Repair work with our claims process?
It's an option the carrier can choose at settlement. Once the carrier invokes its option, it is responsible for the restoration and repair work.
How fast can you scale for a CAT event?
We map your policies against the storm path and stage field and desk teams with mobile command centers before landfall.
Which claims systems do you integrate with?
EIG has integrations with Verisk and Cotality and can support custom integrations or emailed assignments.