EIG Inspection Platform

See the loss on day one.

Our proprietary platform covers first-contact video, HD field inspections, comprehensive reports, and scope-only or full-scope analysis, in one system built and used only by EIG.

Built by EIG

Developed by EIG Technology around how our adjusters actually work.

Used only by EIG

It isn't licensed to other firms, so you can only get this experience from EIG.

Improved every season

We refine it on thousands of real claims we handle each year, daily and CAT.

01 · FIRST-CONTACT VIDEO

Your desk sees the damage on the first call

On the first contact, our team starts a live video session from the insured's phone, with no app to download. The desk adjuster sees the loss, saves snapshots to the file and triages the claim on day one.

  • Text-link video, nothing to install
  • Snapshots and recordings saved to the claim
  • Faster triage: desk-only, scope or full field
15 min
average from assignment to first-contact video
97%
of claims can be triaged on the first call
Where the carrier permits first-call resolution.
Inspection photo: Rear elevation roof-to-wall joint
HD VIDEO
Inspection photo: Kitchen baseboard and flooring
02 · HD FIELD INSPECTION

Evidence everyone can trust

Our field adjusters follow a guided capture process on the platform, recording HD video and HD photos room by room and slope by slope. Every reviewer, from desk to QA to carrier, sees exactly what the adjuster saw.

HD video walkthroughs
HD, labeled photos
Guided capture checklists
Measurements / roof data
03 · COMPREHENSIVE REPORTS

One report with the whole loss in it.

Photos, video, notes, measurements and the estimate in one QA-reviewed package, delivered to your desk and attached to the claim.

04 · SCOPE OPTIONS

Scope only or full scope. You choose.

Feature
Scope onlyAll damage is documented
Scope & estimateFull-scope documentation plus a detailed estimate
First-contact video
Included
Included
HD video & HD photos
Included
Included
Damage scope & measurements
Damage documentation only
Included
Estimate
When requested
Included
Coverage analysis & recommendation
—
Included
Option to Repair handoff
Available
Available
05 · INTEGRATIONS & SECURITY

Fits the way your desk already works

Verisk
XactAnalysis
Verisk
Xactimate
Cotality
Cotality
AWS
AWS

Integration is in our DNA. The EIG Inspection Platform is built API-first on a modern, cloud-native architecture, so assignments flow in and reports flow back through the systems your desk already uses — no re-keying, no new logins.

See it on a real claim.

A 20-minute walkthrough covering first-contact video, a live HD report and how it fits your desk.