Answers for carriers, adjusters and homeowners.

It is built and owned by EIG and used only by EIG. It covers first-contact video, HD field inspections, comprehensive reports and scope options in one system, designed around how our adjusters work.

Scope only gives your desk documented damage, HD media and measurements. Full scope adds the estimate and a coverage recommendation in one QA-reviewed report.

No. Our team sends a link and the session runs from the insured’s phone browser.

No. It’s an option the carrier can choose at settlement.

A 5-year workmanship warranty on repairs and a 10-year warranty on roof replacements.

We map your policies against the storm path and stage field and desk teams with mobile command centers before landfall.

Daily carrier reporting of open, inspected, estimated and closed counts until the last file closes.

Yes. Many carriers start with scope-only inspections or CAT surge, then add daily adjusting or Option to Repair once they’ve seen the platform on their own claims.

Yes. We have licensed adjusters in all 50 states and DC.

EIG has integrations with Verisk and Cotality and can support custom integrations or emailed assignments.

Apply with the Adjuster form on the Request Service page. Our roster team reviews new applications on a rolling basis.

Yes. EIG runs licensing prep, EIG certification and carrier guideline training, with mentors and QA feedback. Upcoming class: TBD.

Call 1-800-237-7796. Our team can start emergency mitigation such as tarping and water extraction to stop further damage.

Log in to the customer portal or call your adjuster.